LONGITUDINAL:

STANDARDS OF
PRACTICE

CONSENSUS
MEASURES

EFFECTIVE
TRANSITIONS OF CARE

An ACMA collaboration representing the healthcare continuum.

Expertise

National Executive Steering Committee
representing 10 practice settings.

Standards

Longitudinal Standards for effective
patient’s Transitions of Care.

Implementation

A model framework to facilitate meaningful
implementation and measure performance.

Thought Leadership

ACMA included representation from 15
organizations representing 10 practice
settings that influence navigation of our
healthcare system.

Transitions of Care Standards

The American Case Management Association established national standards of practice for case management, and now broadens its scope to include the development of Transitions of Care (TOC) Standards.

The phrase Transitions of Care (TOC) describes a process of transferring a patient’s care from one setting or level of care to another, such as from hospital to home or hospital to skilled nursing facility.  These transitions are particularly vulnerable points in the healthcare continuum.

The ACMA TOC Standards provide a framework – applicable across all care settings – to implement and evaluate a process to improve care transitions.

$26
BILLIONS

Spent on poor transitions of
acute care Medicare patients per
year.

Standard 1.0

Identify patients at
risk for poor
transitions

Standard 2.0

Complete a comprehensive assessment

Standard 3.0

Perform and
communicate a
medication
reconciliation

Standard 4.0

Establish a dynamic
care management
plan that addresses
all settings
throughout the
continuum of care

Standard 5.0

Communicate
essential care
transition
information to key
stakeholders across
the continuum of
care

Finding Your Way

Implementation

Using these standards can help:

  • Patient engagement
  • Improve patient experience
  • Decrease readmission and Emergency Department utilization
  • Medication safety
  • Physician satisfaction
  • Advance care planning improvements